Delivery Methods

At Watchaser, we take utmost care in ensuring that your watch arrives safely and securely. We offer reliable delivery options that guarantee your satisfaction. Rest assured that your watch is always insured at it's full value throughout the shipping process, providing you with peace of mind.

Shipping and Tracking : When you place an order with Watchaser, we provide you with a unique tracking number to monitor the progress of your delivery. This allows you to stay informed about the whereabouts of your watch at all times. Additionally, our shipping partners offer a signature requirement upon delivery, ensuring that your package is received by you or an authorized recipient.

Delivery Times : We understand the importance of prompt delivery. Depending on the destination country, our delivery times typically range from 1 to 15 days. We strive to deliver your watch as quickly as possible, while ensuring that it reaches you in perfect condition.

Alternate Delivery Address We recognize that you may want to have your watch delivered to a different address than your billing address. At Watchaser, we accommodate this request to provide you with a seamless shopping experience. During the checkout process, simply specify the desired delivery address, and we will ensure that your watch is sent to the correct location.

Trusted Shipping Partners : To guarantee reliable and efficient delivery, we collaborate with renowned shipping companies such as UPS, SWISS POST, DHL, and MALCA AMIT. These reputable carriers have a proven track record of handling valuable items with utmost care and security. You can trust that your watch will be in good hands throughout the shipping process.

Taxes and customs fees : All our prices include Swiss VAT at the rate of 8.1%. VAT refund is not possible. The buyer is solely responsible for any additional customs and VAT costs relating to the regulations of the country of delivery. We do not accept returns and refunds in case of additional customs fees. Customers outside Switzerland are responsible for import taxes and duties : online calculator.

Virtual Video Presentation : For a truly personalized shopping experience, we offer a unique service upon request. Prior to shipping, we can arrange a video call to present the watch to you virtually. Our knowledgeable team members will showcase the watch's features and answer any questions you may have, ensuring complete satisfaction before it's shipped to you.

Online Payment with In-Store Pickup : When you place an order on our website, you can choose the "In-Store Pickup" option during the checkout process. This allows you to pay for your item securely online using your preferred payment method. Once your payment is confirmed, you can visit one of our store to collect your watch.

We prioritize the safety and security of your watch, while offering convenient options and personalized touches. Shop with confidence, knowing that your watch will be delivered to you in a timely and secure manner.